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Tips for Moving Your Small Business with Minimal Downtime

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Why move?

So you started your small business in your mom’s basement and they told you it couldn’t be done. Against all odds, you grew enough to get your own office space, complete with staplers and fax machines. But things seem to be getting a little cramped again.

Entrepreneur found that “businesses commonly cite five main reasons for moving, according to Sharon K. Ward, an economic development consultant in Allentown, Pennsylvania. These are labor and work force issues, the desire to reach new markets, the need to upgrade facilities or equipment, the desire to lower costs or increase cash flow, and considerations about quality of life.

So whether you’re moving for one of those five things or all five of them, a move is in your future and it’s probably not going to be fun. Good news – we are here for you and we have some great tips and ways to help, without actually doing any of the packing ourselves.

What to consider

When moving office space, minimizing phone down time and Internet interruptions is the number one priority. Once you know when you will be moving into your new office, call your Internet provider and see if it can continue providing your current service in the new space. If not, start doing your research to see which provider will be the best option in your new location. Don’t wait until the last minute. Internet and phone service should be a seamless switch so you don’t have to worry about missing clients or losing business.


Moving is a great time to assess the resources you are using and the technology you currently have. Should you move your information to the Cloud? Should you change your phone lines to a Voice over Internet Protocol (VoIP) system?

Moving an existing phone system can take anywhere from four hours to an entire day, meaning you could have some serious down time for clients being able to get in touch.

When it comes to moving your existing phone system, you can almost bank on the transfer of equipment, devices, and service taking around 4 to 16 hours. VoIP is a great option because as soon as you have an Internet connection, you have your phone lines up and running. It’s also more user-friendly than traditional phone lines and can forward calls to your cell phone or email.

Consider the Cloud

Many small businesses transition their company to the Cloud during a move, or as they grow, because it provides a safe place to store information online. There are three different types of Cloud options: public, private and hybrid. You can learn more about which option might be best for your business here. Having another place to keep your files as you grow can help ensure your information stays safe and secure.

Change your online information

When you move, your address is obviously going to change. Make sure you update that information on your website, Google maps, Yelp, and other online directory sites. No one likes showing up to a place that doesn’t exist anymore and it could cost you customers if you don’t update your information. It’s also important to change over marketing materials, email signatures and any other materials that have your physical address labeled.

Update your customers and vendors

Start preparing your clients weeks in advance. Send out emails, call your vendors, update everyone on social media and other online avenues. As long as clients and vendors have a way to stay in touch during the move you can minimize loss of business or confusion.